1. Introduction
Welcome to DTFPro.my. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website.
2. Use of the Website
2.1 Eligibility: You must be at least 18 years old to use this website. By using our website, you represent and warrant that you are of legal age to form a binding contract.
2.2 Account Registration: To purchase products, you may need to register for an account. You are responsible for maintaining the confidentiality of your account information and password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
2.3 Prohibited Uses: You agree not to use our website for any unlawful or prohibited activities, including but not limited to:
- Violating any applicable laws or regulations.
- Impersonating any person or entity.
- Interfering with the security or proper functioning of the website.
- Using automated systems or software to extract data from the website for commercial purposes.
3. Products and Services
3.1 Product Information: We strive to provide accurate and up-to-date information about our products and services. However, we do not warrant that the product descriptions, prices, or other content available on the website are accurate, complete, reliable, current, or error-free.
3.2 Pricing and Availability: Prices and availability of products are subject to change without notice. We reserve the right to limit the quantities of any products or services we offer.
3.3 Order Acceptance and Cancellation: We reserve the right to refuse or cancel any order at our sole discretion. This may occur if there are inaccuracies in product descriptions or pricing, or if we are unable to fulfill your order. In the event of cancellation, we will notify you and provide a refund for any payments received.
4. Payment and Billing
4.1 Payment Methods: We accept various payment methods, including credit/debit cards and third-party payment processors. By submitting your payment information, you authorize us to charge the applicable fees for your order.
4.2 Billing Accuracy: You agree to provide accurate and complete billing information. If we are unable to process your payment due to inaccurate information, we may cancel your order.
5. Shipping and Delivery
5.1 Shipping: We offer various shipping options, and the cost and delivery time will vary depending on your location and selected shipping method. Shipping and delivery dates are estimates and not guaranteed.
5.2 Risk of Loss: The risk of loss and title for products purchased from us pass to you upon delivery to the carrier. We are not responsible for any delays or damages caused by the carrier.
6. Returns and Refunds
6.1 Return Policy: We accept returns for products that are defective or damaged upon arrival. To request a return, please contact us within 14 days of receiving your order. The product must be returned in its original condition and packaging.
6.2 Refunds: Refunds will be processed to the original payment method within a reasonable time after we receive the returned product. Shipping and handling fees are non-refundable.
7. Intellectual Property
7.1 Ownership: All content on this website, including text, graphics, logos, images, and software, is the property of DTFPro.my or its content suppliers and is protected by intellectual property laws.
7.2 Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from the content without our prior written consent.
8. Limitation of Liability
8.1 Disclaimer of Warranties: Our website and products are provided “as is” and “as available” without any warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
8.2 Limitation of Liability: To the maximum extent permitted by law, DTFPro.my and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising out of or in connection with your use of the website or products.
9. Indemnification
You agree to indemnify and hold harmless DTFPro.my, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, expenses, or demands, including reasonable attorneys’ fees, arising out of your use of the website or violation of these Terms and Conditions.
10. Governing Law and Dispute Resolution
10.1 Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of Penang, Malaysia, without regard to its conflict of laws principles.
10.2 Dispute Resolution: Any disputes arising out of or in connection with these Terms and Conditions shall be resolved through negotiation. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in Bukit Mertajam, Penang, Malaysia.
11. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new Terms and Conditions. We encourage you to review these terms periodically.
12. Customer Responsibility and Intellectual Property
Customers are solely responsible for the content they upload and the orders they place. DTFPro.my does not review or verify the legality of the images or content submitted by customers. By placing an order, you represent and warrant that you have the necessary rights and permissions to use any content, including but not limited to images, logos, and graphics, and that your use does not infringe on any intellectual property rights of others. DTFPro.my will not be held liable for any legal consequences arising from the use of such content, and you agree to indemnify and hold DTFPro.my harmless from any claims, damages, or legal actions resulting from intellectual property infringement.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at admin@dtfpro.my.